This Policy explains when and why we collect personal information about people who visit our website or web application, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website or web application, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to streamugradio@gmail.com.

Personal Data We Receive When You Use Streamug Radio Services (Web & Mobile Apps)

Name & Email Address

We use this information to create your account and provide the service. This information is required for Station owners, managers, music controllers, DJ’s and Guest DJ’s.

lP Address

This is used to track logins of our station admin users and is stored in our encrypted database.

We also process the IP address of any listeners to a station. This data is used to gauge the approximate location for royalty reporting purposes and is anonymised prior to storage & aggregation.

Spoken Word

By using StreamUG Radio, it’s very nature will comprise of spoken word. A voice is considered personal data as is any contents of spoken word. StreamUG Radio includes show automation and live recording functionality which involves storing spoken word content as audio files. As these files are designed for public consumption they are not stored in an encrypted means. It is important any data subjects included in your spoken word content have agreed to the processing of their personal data in accordance to your station’s own privacy policy. StreamUG  Radio operates as a data processor in this instance. Spoken word content is stored in the USA.

Cookies, Log Files, & Other Tracking Technologies

We use cookies and URL information to gather information regarding the date and time of your visit and your searches. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personal and interactive experience on the StreamUG Radio Services and to improve our marketing efforts, including through the use of targeted advertising.

Persistent cookies may be removed by following instructions provided by your browser. If you choose to disable cookies, some features of the StreamUG Radio Services may not work properly. For more Information regarding cookies and other tracking technologies, please see Cookie Information below.

By using the StreamUG Radio services we may store information about what pages have been visited and when. This is to help us improve the usability of our services.

Personal Data Collected on Contact

Personal Data You Provide to Us Voluntarily – We collect information about you that you voluntarily provide to us when you: (i) contact us to learn more about StreamUG Radio, Subscribe to a mailing list or other opportunities you indicate are of interest at the time; or (ii) contact customer service. This information may include, for example, your name, business name, and any other information that you choose to provide to us when you comment on materials on our StreamUG Radio Services, in order to contact you as a potential customer, or respond to a support request. This also includes technical data, such as IP addresses and device identifiers that are commonly generated in establishing a connection with the StreamUG Radio Services. Payment information collected is processed securely by our Payment processor and is not stored in StreamUG Radio’s databases. This is bound by our processors privacy policy and will not be passed on to third parties under any circumstances.

Retention

We collect and retain Personal Data submitted to Streamug Radio in an identifiable format for the amount of time necessary to meet your request or fulfil our legal or regulatory obligations, unless it is in our legitimate business interests and not prohibited by law to maintain the Personal Data for longer periods.

How & Why We Use Your Personal Data

In order to provide the StreamUG Radio services, we use your Personal Data for the purposes described below. Under the Country’s data protection laws, we may only use your data when we have a lawful basis to do so. The information below provides an overview of the legal bases on which we rely. Where the legal basis is consent, you can withdraw your consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Privacy Policy how you can withdraw consent or opt-out of certain data use